Privacy Policy
Your privacy is important to us. This policy explains what information we collect and how we use it.
We collect information to provide and improve our services. This includes:
- Personal Information: Name, email address, phone number, payment information, and government-issued ID when you create an account, make a booking, or verify your identity.
- Usage Information: Information about your interactions with our site, such as pages you view, your searches, bookings you've made, and other actions.
- Location Information: We may collect your precise or approximate location information as determined through data such as your IP address.
Your information is used to operate, maintain, and enhance our platform.
- Facilitate bookings and process payments.
- Communicate about your account, bookings, and support inquiries.
- Personalize your experience and suggest relevant listings.
- Ensure security, prevent fraud, and enforce policies.
We do not sell your personal information. We may share it with:
- Hosts and Guests to facilitate bookings.
- Third-party service providers for payments, fraud detection, operations.
- Legal authorities if required by law or to protect our rights.
We use cookies and similar technologies to analyze trends, administer the website, track users' movements, and gather demographic information.
We implement security measures to protect your information. No internet site is 100% secure.
You can access, update, or delete your personal information via your account settings or by contacting support.
Our services are not for individuals under 18. We do not knowingly collect data from children. If discovered, we delete it.
We may update this policy from time to time. Updates are posted on this page; please review periodically.